Contact Us
This page explains how to contact Top 10 Bitcoin Casinos, what we can help with, and where to go for problems we can't solve. You must be 18 or older to use this site, and 21 or older in some states and at some casinos. Check the minimum age for your state and for any site you visit.
What we can help with
We are an independent comparison site. We review crypto casinos available to US players and rank them on factors such as supported coins, payout speed, licensing, bonuses and privacy. Reach out if you want to:
- Report an error. A coin list, bonus term, licence detail or link that looks out of date or wrong.
- Ask about a review. How we reached a rating or ranking, or why a site is placed where it is.
- Share a casino experience. Payout delays, support problems or changed terms. We treat these as leads to research. We don't publish them as verified reviews.
- Suggest a site. We only add options we can research and verify.
- Raise a business or media query. Partnerships, press and data requests.
Use the contact form or the email address shown in the site footer or on this page's contact section. We only list contact details that appear on the live site. Please don't send wallet seed phrases, private keys, passwords or full ID documents. We never need them.
What we can't do
We don't run any of the casinos we cover. That means we can't:
- Reverse a deposit, release a withdrawal or reopen a closed account.
- Act as a go-between in a dispute with an operator.
- Recover crypto sent to the wrong address or on the wrong network. On-chain transactions are generally irreversible.
- Give tax or legal advice. Please consult a qualified professional about gambling winnings, crypto gains and your state's laws.
For an account problem, use the casino's own support channels first. Keep your transaction hash, timestamps and screenshots of the terms you agreed to. A clear record makes any complaint easier to follow.
What to include in your message
- The page or casino name your question is about.
- What you think is wrong or what you want to know.
- Any source, such as a link to the casino's current terms, and the date you saw it.
- A reply address, so we can follow up.
We aim to respond to corrections quickly. We can't promise a set reply time, and we may not be able to answer every message individually.
Corrections and how we handle them
Casino terms change often. Every page shows an updated date, and our latest fact-check was on October 1, 2026. When you flag a change, we compare it with the operator's published terms before editing. Bonus figures are casino advertising, so always read the wagering requirements, time limits and eligibility rules on the operator's own site before you deposit.
Our ranking row includes BetPanda, CoinCasino, Cryptorino, Blockbet, BC Game, Winna, Thrill, Hyperlucky, Cybet and Wild.io. We may earn a commission if you sign up through our links. Commission doesn't buy a higher position or a better rating. Questions about this are welcome, and you can read more on our About Us page.
Business and partnership queries
We consider enquiries from operators and other businesses. Please be clear that a paid relationship can't change a rating, and that we will list drawbacks for every option, including top-ranked ones. We also won't cover any brand that wants to target minors or promise winnings.
Crypto casinos and the US legal picture
Crypto casinos serving US players are almost always offshore. They are typically licensed in places like Curaçao or Anjouan, not by a US regulator. They operate in a legal grey area, and state laws differ. Legal regulated online casinos exist only in a few states, and those operators don't run on crypto. Check your own state's rules before playing. Offshore sites may also have restricted states. Don't use false details or workarounds to get past a site's restrictions or identity checks. Our Terms and Conditions set out how you can use this site.
Gambling responsibly
Gambling can lead to losing money, and crypto prices can swing too, which adds risk to any balance you hold. Only play with money you can afford to lose, and never try to win back losses. Offshore casinos may not offer the same player protections or self-exclusion tools as state-regulated operators.
If gambling is causing you problems, call the National Problem Gambling Helpline at 1-800-GAMBLER. Our Responsible Gambling page lists more tools and advice.
Looking for UK sites?
This site focuses on US players. Our page on non GamStop casinos for UK readers covers a different market with different rules.